Effective Date: 02/05/2025
Granite Customs LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and physical address.
- Transactional Information: Quotes, job details, payments.
- Website Usage Data: IP address, browser type, access times.
- SMS Information: Consent status, opt-in/opt-out actions, message content.
2. How We Use Your Information
We use your data to:
- Provide and manage services.
- Send SMS updates and appointment reminders (with your consent).
- Respond to inquiries and customer support requests.
- Improve our website and services.
3. SMS Communication
You may receive SMS messages from us if you have explicitly opted in via our website or a form. Message frequency is limited to 1–2 times per week. Standard message and data rates may apply. You may opt out anytime by replying STOP.
4. Data Sharing
We do not sell or rent your data. We may share it with:
- Trusted vendors (e.g., payment processors, SMS platforms).
- Legal authorities when required by law.
5. Data Security
We implement industry-standard safeguards to protect your information. However, no online method is 100% secure.
6. Your Rights
You can request:
- To view your data.
- To correct inaccuracies.
- To delete your data (subject to legal and operational limitations).
7. Contact Us
If you have questions, contact us at:
📧 Email: [email protected]
📞 Phone: 317.343.0242