Effective Date: [02/05/2025
Company Name: Granite Customs LLC
Website: granitecustoms317.com

By accessing or using our services or website, you agree to the following Terms and Conditions. Please read them carefully.

1. Services Offered

Granite Customs LLC provides custom stonework services including, but not limited to:

• Fabrication and installation of granite, quartz, and marble countertops
• Custom design consultations
• Repair and refinishing

All services are subject to availability and confirmation of order.

2. Quotes & Pricing

• All quotes are valid for 30 days unless otherwise stated.
• Final pricing may vary based on changes to project scope, material availability, or on-site conditions.
• A deposit (usually 50%) is required before project commencement.

3. Payment Terms

• Balance is due upon completion of the project.
• Accepted payment methods: Cash, credit/debit card, bank transfer.
• Late payments may incur a 5% late fee per 15 days past the due date.

4. Cancellations & Refunds

• Orders canceled after fabrication has started are non-refundable.
• For cancellations prior to fabrication, refunds may be issued minus any administrative or material costs incurred.
• Granite Customs LLC reserves the right to cancel a job if site conditions are unsafe or violate legal requirements.

5. Warranties & Liability

• We offer a [1-year] warranty on workmanship.
• Natural stone may vary in color, pattern, and texture — these are not considered defects.
• We are not responsible for damages caused by misuse, neglect, or improper maintenance by the client.

6. Access & Site Conditions

• The client is responsible for ensuring safe, accessible, and clean workspaces.
• Any delays due to access issues or unsafe conditions may result in additional charges.

7. Intellectual Property

All content on our website, including text, photos, logos, and tools, is the property of Granite Customs LLC. You may not reproduce or use it without written permission.

8. SMS Communication

By opting in, you consent to receive text messages related to your project and offers. To stop, reply STOP. Standard message and data rates may apply. See our SMS Terms & Conditions for more.

9. Governing Law

These terms are governed by the laws of the State of [Your State]. Any disputes shall be resolved in a court of competent jurisdiction in [Your County, State].

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
📧 Email: [email protected]
📞 Phone: 317.343.0242